1. About AES & Scope of This Policy
Advanced Engineering Services (“AES”, “we”, “us”, or “our”) is a leading Engineering Design & Analysis consulting firm headquartered in Santa Clara, California, with technical centers in Bangalore and Chennai, India. Founded in 2004, AES has over 25 years of combined experience delivering cost-effective engineering solutions to global clients across the semiconductor, automotive, aerospace, biomedical, consumer electronics, heavy engineering, and renewable energy sectors.
Our core service lines include:
- Industrial Automation — Systems design, embedded systems, build & assembly, integration & testing, and global installation & commissioning.
- New Product Development — Industrial design, mechanical & electromechanical design, prototyping, multiphysics FEA/CFD analysis, and testing & validation.
- Computer-Aided Engineering (CAE) — Finite Element Analysis (FEA), Computational Fluid Dynamics (CFD), thermal management & testing, coupled physics, and electromagnetics.
- IT Services & Consulting — IT infrastructure, software development & automation, website development, digital marketing, cybersecurity, and ITSM tool implementation.
- Energy Storage Systems — Engineering design and analysis for next-generation battery and energy storage solutions.
This Privacy Policy applies to all personal information collected through www.aesgs.com (the “Website”), our digital marketing channels, client engagement processes, and any other interactions where AES acts as a data controller. By using our Website or engaging with our services, you agree to the practices described herein.
2. Information We Collect
2.1 Information You Provide Directly
When you contact us, request a consultation, submit an inquiry, schedule a meeting, apply for a career opportunity, or engage with our services, we may collect:
- Full name and job title
- Business email address and phone number
- Company or organisation name and industry sector
- Project requirements, technical specifications, and service inquiries
- Resume / CV and professional qualifications (for career applicants)
- Any other information you choose to share through our contact forms, email, or meetings
2.2 Information Collected Automatically
When you visit our Website, we and our service providers may automatically collect non-personally identifiable technical data, including:
- IP address, browser type and version, and operating system
- Pages visited, time spent on each page, and clickstream data
- Referring URLs, search terms, and device identifiers
- Geographic location data (country/city level only, derived from IP address)
- Cookie identifiers and similar tracking technologies (see Section 6)
2.3 Information from Third Parties
We may receive information about you from third-party sources such as LinkedIn, industry directories, or business partners when you interact with our content on those platforms or are referred to us by a mutual contact. We use this information only to the extent permitted by applicable law.
3. How We Use Your Information
AES uses the personal information we collect for the following purposes:
- Responding to your engineering service inquiries, consultation requests, and project proposals
- Delivering and managing our engineering and IT services, including project coordination between our onshore (USA) and offshore (India) teams
- Sending relevant communications about our services, case studies, industry insights, and company news — only where you have opted in or where we have a legitimate interest
- Processing job applications and evaluating candidates for open positions
- Improving our Website, digital marketing campaigns, and overall user experience through analytics
- Complying with legal obligations, resolving disputes, and enforcing our contractual agreements
- Protecting the security and integrity of our systems and business operations
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
4. Legal Basis for Processing (GDPR / International Compliance)
For users in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, AES processes personal data on the following legal grounds:
- Contractual Necessity: To fulfil a contract or take pre-contractual steps at your request (e.g., delivering engineering services).
- Legitimate Interests: To respond to business inquiries, improve our services, and conduct direct marketing where we believe our interests are balanced against your rights.
- Consent: Where you have explicitly opted in to receive marketing communications or allow certain cookies.
- Legal Obligation: Where processing is required to comply with applicable laws or regulations.
5. Disclosure of Your Information
AES does not disclose personal information to third parties except in the following limited circumstances:
- Service Providers: We engage trusted third-party vendors (e.g., cloud hosting providers, CRM platforms, analytics tools, email service providers) who process data on our behalf under strict data processing agreements.
- AES Technical Centers: Your information may be shared with our engineering teams in Bangalore and Chennai, India, as part of our onshore-offshore delivery model. All such transfers are protected by appropriate contractual safeguards.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction, with prior notice to affected individuals.
- Legal Requirements: We may disclose information when required by law, court order, or regulatory authority, or when necessary to protect the rights, property, or safety of AES, our clients, or the public.
6. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking technologies (such as web beacons and pixels) to enhance your browsing experience, analyse Website traffic, and deliver relevant content. We use the following categories of cookies:
- Strictly Necessary Cookies: Essential for the Website to function correctly. These cannot be disabled.
- Performance & Analytics Cookies: Collect anonymised data on how visitors use our Website (e.g., Google Analytics) to help us improve functionality and content.
- Functionality Cookies: Remember your preferences (e.g., language settings) for a personalised experience.
- Marketing & Targeting Cookies: Used to deliver relevant advertisements and track campaign effectiveness across platforms.
You may manage or disable non-essential cookies through our Cookie Consent banner on first visit or through your browser settings. Please note that disabling certain cookies may impact some Website functionality.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or contractual requirements.
- Enquiry and contact data is typically retained for up to three (3) years.
- Client project data may be retained for up to seven (7) years to comply with contractual and regulatory obligations.
- Job application data is retained for up to twelve (12) months unless a successful hire is made.
You may request deletion of your data at any time (see Section 9).
8. Data Security
AES implements industry-standard technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (TLS/SSL), access controls and authentication protocols, regular security assessments, and staff training on data protection practices.
9. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to legal obligations.
- Right to Restrict Processing: Ask us to limit how we process your data in certain circumstances.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
To exercise any of these rights, please contact us at privacy@aesgs.com. We will respond within 30 days. We may need to verify your identity before processing your request.
10. International Data Transfers
AES operates globally, with teams in the United States and India. If you are located in the EEA or UK, your personal data may be transferred to and processed in countries outside your jurisdiction. We ensure such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, or by relying on adequacy decisions where applicable.
11. Third-Party Links
Our Website may contain links to third-party websites, including our clients’ portals, partner platforms, and industry resources. AES is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
12. Children’s Privacy
Our Website and services are directed solely at business professionals and are not intended for individuals under the age of 18. AES does not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the “Effective Date” at the top of this document and, where appropriate, notify you by email or through a prominent notice on our Website. We encourage you to review this Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way AES handles your personal data, please contact us:
Advanced Engineering Services (AES)
Privacy & Data Protection
Email: privacy@aesgs.com